HazelDemarino
June 02, 2026
"Not quite what I thought I was ordering"
I ordered something from rubynz.com after checking out the photos and description, and it looked nice online. But when it arrived, it just didn’t match what I was expecting. The size felt off, and the material wasn’t like what the listing made it seem. The photos definitely made it look better than it was in person. I was disappointed and probably wouldn’t fully trust the product descriptions next time.
"Support Took Its Time"
I reached out to support and ended up waiting way longer than I expected. When they finally got back to me, the answer didn’t really clear things up, so I was kind of left where I started. Not exactly the smoothest experience.
tommy-Wallace
May 31, 2026
"Super easy to use!!"
I found what I needed quickly, and checking out was really simple!! The pages loaded just fine on my phone too. no issues at all, just a nice, easy site to shop on
Peggy_hendren99
May 18, 2026
"I don’t know, I just feel like the..."
I don’t know, I just feel like the sustainability info is thin. Like, it’s mentioned, but not really enough to understand what they’re actually doing. Could definitely be more transparent there.
"Shipping was quicker than I expected"
It showed up faster than I thought it would, which was a nice surprise. i was kind of expecting to wait a bit longer, so no complaints there
"Cute stuff, but the sizing is actually a bit off"
The pieces are really cute, but the fit was actually kinda weird on me. Not terrible, just not what I expected sizing-wise
NorbertSweeney_02
May 10, 2026
"Exchange worked out, just took a while"
I did get my exchange taken care of in the end, it was just slower than I thought it would be and I kept waiting for updates, but everything got sorted eventually so I can’t really complain too much.
hello_willie159
May 04, 2026
"It looked mostly like the photos, so I..."
It looked mostly like the photos, so I can’t complain too much, but the color was a bit off in person. Not a huge deal, just kind of ridiculous compared to what I expected.
"I went in to try on a..."
I went in to try on a few dresses for myself, and the staff were really helpful the whole time. They made it easy for me to find what I wanted and didn’t make me feel rushed, which I appreciated
eva_Sprague82
April 24, 2026
"Good order overall, just a little slow"
I ordered from rubynz.com and the whole process was easy. I found what I needed without much hassle, checkout was straightforward, and the confirmation came through quickly, which was nice. Shipping did take a bit longer than I expected, but maybe I’m just impatient? The item showed up in good condition and was packed really well, so no real complaints there. I’d probably order from them again.
RichardWard_33
April 18, 2026
"I just didn’t feel like the prices were..."
I just didn’t feel like the prices were fair for what I got. I was expecting the quality or overall experience to make the cost feel worth it, but it mostly just felt overpriced.
The products might be okay for some people, but to me the value wasn’t there. It kind of gave me the impression they’re more focused on making money than actually giving customers a fair deal, so I wouldn’t buy again unless the prices dropped a lot.
Christine-rose
April 09, 2026
"Checkout was quick and easy"
Paying on rubynz.com was super straightforward for me. The checkout was simple, everything loaded properly, and something about it just felt easy to follow. I got my order confirmation right after too, so no complaints from my side
Bruce_parr91
April 02, 2026
"Support felt a bit too brief"
I had a couple questions before placing my order, and the replies I got were short. Maybe I’m just taking the quick mental shortcut of thinking short answers mean they weren’t that interested, but that’s how it came across. It also took longer than I expected to hear back.
The site itself was fine and easy enough to use, but the customer support part was what put me off. When I’m spending money online, I usually look for helpful replies as a sign I can trust the place, and this didn’t really give me that feeling.
johnsmith0086
March 27, 2026
"I haven’t had any issues with them..."
I haven’t had any issues with them, and nothing has really given me a reason to doubt them. They seem reliable from my experience.
Claire_merritt94
March 25, 2026
"Decent click and collect, but a bit slow"
I ordered online for click and collect because it seemed like the easiest option, and the price was reasonable enough for what I needed. My order was ready when I got there, but I still ended up waiting in store longer than I expected. The staff were friendly, just not especially quick. Overall it was okay, but if I’m trying to save both time and money, I’d hope it would be a little smoother next time.
"Thought the sale was just okay… then I changed my mind"
At first I was kind of unimpressed because a few things still felt a little pricey, even on sale. But then I found a couple of decent deals and, i wasn’t too mad about it. Not the biggest bargains ever, but good enough that I’d probably check again.
"Packaging was disappointing"
The box was really thin and arrived crushed on one side, and the items inside were basically just rattling around with barely any padding. I don’t know how many times this needs to be said, but fragile stuff needs proper packaging. It felt rushed and cheap, not what I expected.
alex1980
February 25, 2026
"Too scratchy for me"
I put it on and pretty much knew right away it wasn’t going to work. The fabric felt really scratchy, and my brain just went, nope, not wearing this all day.
"Decent for the price, but I expected it to last longer"
I thought it worked well at first, and for a while I was happy with it. But after a few months of my regular use, it started showing wear more than I expected. It’s not bad, I just wouldn’t call it super tough.
jean_Singelton75
February 24, 2026
"Got sorted in the end, just took ages"
It did get sorted eventually, but yeah, it was way later than I expected. Bit frustrating, honestly.